![]() ![]() ![]() Anyway, first problem is that with a clean install there was no way to revert easily back to 8.1. I contacted Surface support and they were moderately helpful basically saying "Revert to 8.1, hard reset, skip bitlocker activation in 8.1, then upgrade to 10 and continue without BitLocker as it has been replaced by security features of windows hello." Right. BitLocker worked fine as an upgrade from 8.1 but I got the same error as you when doing a clean install of 10. Can you guys help the Newby that I am here? I'd like to activate Bitlocker but I cannot do it. Running the /info command confirms Windows RE is disabled. I've tried fixing the issue following the guidelines found here without luck. Ask your administrator to configure Windows Recovery Environment so that you can use Bitlocker. This PC doesn't support entering a Bitlocker recovery password during start up. When trying to activate it I get the following message: ![]() I'm impressed) is the exclamation mark on the C: drive. However, on the second week of Windows 10, I did a clean install.įirst thing I noticed following the installation (which is fairly fast I have to say. I upgraded to Windows 10 on the first week without a problem or impact on the machine. My Surface Pro 3 had encryption and bitlocker activated in Windows 8.1.
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